Frequently Asked Questions
Everything you need to know about discovering businesses, growing your business, and connecting with your local community on MetroMize.
MetroMize is a local business discovery platform that helps people find businesses, services, professionals, offers, jobs, and opportunities around them.
Users can search, compare, and connect directly with businesses through phone calls, WhatsApp, or enquiries.
It's simple: Search → Compare → Connect
- Search for a business, service, or category.
- Compare businesses using ratings, reviews, photos, services, and location.
- Connect directly through calls, WhatsApp, or enquiries.
No. MetroMize is primarily a local business discovery and lead-generation platform.
Transactions and payments are not required to happen on MetroMize. Customers connect directly with businesses.
Yes. MetroMize is designed for a wide range of businesses, including:
- Retail shops
- Restaurants
- Healthcare providers
- Professionals
- Home services
- Automotive services
- Education providers
- Real estate businesses
- Travel businesses
- Beauty and wellness
- Manufacturers
- Wholesalers
- Local service providers
You can search by:
- Business name
- Category
- Service
- Location
- Area or city
You can also browse categories and explore businesses near you.
Yes. Depending on the business profile, you may be able to:
- Call the business
- Contact through WhatsApp
- Send an enquiry
- View the location
- Visit their website or social media
Yes. You can compare businesses based on:
- Ratings
- Reviews
- Services
- Photos
- Location
- Business information
This helps you make a more informed decision.
Yes. You can add businesses to your Favorites so you can easily find them later.
Yes. You can send an enquiry directly to a business through the platform. The business can then respond to your request.
Business verification may depend on the type of listing and the verification process completed by the business.
Some businesses may also be recognized as MetroMize Authorized Partners after meeting the required standards.
Look for the appropriate verification or authorized partner badge on the business profile.
Click List Your Business and provide your business information. You can add:
- Business name
- Category
- Location
- Contact details
- Business hours
- Services
- Photos
- Description
- Social media links
After submitting your information, your listing may go through the required review process.
MetroMize helps your business:
- Get discovered by local customers
- Build an online presence
- Showcase your services
- Receive customer enquiries
- Promote offers
- Display photos and business information
- Build trust through ratings and reviews
MetroMize helps connect your business with customers who are searching for products and services in your area. You can improve your visibility by:
- Completing your business profile
- Adding quality photos
- Updating your services
- Publishing offers
- Responding to enquiries
- Maintaining good customer reviews
- Promoting your business
Yes. Business owners can manage their listing information, including:
- Business details
- Contact information
- Photos
- Services
- Business hours
- Offers
Depending on your business account and subscription plan, you may be able to manage multiple business locations or branches.
Yes. Adding high-quality photos helps customers better understand your business, products, services, and location.
Yes. Businesses can use promotional opportunities to increase their visibility and reach more potential customers.
Yes. Businesses can create and promote offers such as:
- Discounts
- Seasonal promotions
- Festival offers
- Special deals
- New customer offers
Businesses can create advertisements to promote their products, services, offers, or announcements. These advertisements may be displayed to relevant users based on factors such as category and location.
You can improve your visibility by:
- Completing your profile
- Adding attractive photos
- Providing accurate information
- Adding services and categories
- Publishing offers
- Responding to enquiries
- Maintaining good customer reviews
A MetroMize Authorized Partner is a business that has been reviewed and recognized according to MetroMize's partner requirements. Authorized Partners may receive a special identity or badge on the platform.
Businesses may become eligible by meeting MetroMize's partner requirements. The process may include reviewing:
- Business information
- Business presence
- Listing quality
- Customer experience
- Other relevant requirements
Authorized Partners may benefit from:
- Increased customer trust
- Special partner recognition
- Enhanced business visibility
- Promotional opportunities
- Featured placement opportunities
Yes. Businesses can publish job opportunities and connect with potential candidates.
Yes. Users can explore available job opportunities based on location, category, and other available filters.
The Blood Donation feature helps connect people who need blood with potential donors and the community. Users can view relevant blood donation requests and respond to them when they are able to help.
Depending on the available feature and eligibility requirements, users may be able to submit a blood donation request through MetroMize. Please provide accurate and genuine information when submitting a request.
You can view relevant requests and contact the person or organization using the available contact information.
Some features may be available without an account. An account may be required for features such as:
- Favorites
- Enquiries
- Preferences
- Reviews
- Business management
You can register using the available sign-up options in the MetroMize application or website.
Use the Forgot Password option on the login screen and follow the instructions to reset your password.
MetroMize takes reasonable measures to protect user information. Please refer to the Privacy Policy for complete information about how your data is collected, used, and protected.
You can request account deletion through the available account settings or contact MetroMize support.
If the review feature is available for your account, you may be able to share your experience with a business. Reviews should be genuine, relevant, and respectful.
Yes. If you find incorrect information, duplicate listings, inappropriate content, or a business that violates platform guidelines, you can report it to MetroMize.
You can report the incorrect information or contact MetroMize support with the relevant details.
You can contact MetroMize through the available support channels:
- Contact form
- Support centre
- In-app support
You can:
- Try searching with a different spelling.
- Search by category.
- Search by location.
- Suggest or add the business if the feature is available.
Yes. If a business is not listed, you may be able to suggest or submit the business for consideration.
You can contact the MetroMize support team and provide:
- Your name
- Contact details
- The issue
- Relevant screenshots or information
Our team will review the issue.